We offer free cancellation and free rescheduling on all bookings made more than 24 hours before your scheduled tour departure time. If your plans change, simply contact us as early as possible and we will rebook you onto another available date at no additional charge.
Cancellations or changes requested less than 24 hours before departure are not possible, and the booking will be treated as non-refundable. This policy exists because our tours operate with a limited number of guests, and last-minute cancellations prevent us from offering the spot to other travellers.
We strongly recommend booking in advance to secure your preferred date, particularly during peak travel seasons (June to September) when availability fills quickly. If you are booking for a group, please contact us directly before completing your booking so we can advise on availability and any group-specific arrangements.
